Heritage Malta is pleased to announce that eight of its attractions have been awarded the Quality Assured Seal for Visitor Attractions by the Malta Tourism Authority. This seal is a recognised brand associated with the ability to consistently deliver a quality product.
The Heritage Malta attractions which have received this prestigious award are the megalithic temples of Ħaġar Qim, Mnajdra, Tarxien and Ġgantija, the Ħal Saflieni Hypogeum, St Paul’s Catacombs, Fort St Angelo, Fort St Elmo (including the National War Museum), and the National Museum of Archaeology.
The main aims behind this Quality Assured Seal are to assist tourists to make a more informed choice when visiting attractions, to help quality attractions gain a competitive edge, and to encourage a quality leap in the sector through the creation of benchmarks.
The scheme consists of 56 criteria which include the quality of content and interpretation, value for money, staff training, cleanliness, layout and comfort, quality of service and visitor feedback among others. These criteria are updated regularly to ensure continuous improvement across all areas.
The uniqueness and authenticity of the attractions, the impeccable state of the historical sites, the variety of interpretation methods, the extensive opening hours, cleanliness, accessibility, adequate safety and security measures, together with smart, friendly and helpful staff were among some of the commendations received by Heritage Malta in the detailed audit reports.